This non-accredited training course is targeted both for managers and for members of the public who wish to improve their
understanding of Mental Health, how to create a safer environment by addressing psychological hazards, learn
basic skills to de-escalate heightened situations and use tools to effectively notice, clarify and refer people
experiencing mental ill-health or diagnosed mental illnesses to appropriate services. We also cover how to debrief
and plan your owns self-care following the support and care you provided.
Topics
- Understanding Mental Health
- Psychological Hazards
- Tools for Managers
- Basic awareness and handling of Mental Health Disorders
- Self-harm and Suicide situations
- Basic de-escalation skills
- Learn the “Listen-HEAD” Tool to manage mental health incidents at work or home
- Practical scenarios to cement learnings
- Self-care follow-up and debriefing in the workplace.
What certification do you get?
Students receive a certificate of attendance for completing the course, note this is non-accredited awareness and practical training for Mental Health.